Levente Janoskuti on LinkedIn: A world record for Formula E, propelled by McKinsey’s AI (2024)

Technology is trending like never before, with generative #AI at the crest of the wave. But our decades of experience working with executives have taught us an important lesson: It is never just about the tech.To get the most out of #digital investments and generate real value from their shiny new objects, companies need #leadership, #strategy, #talent, #innovation, #risk management, and more. That’s especially true when building a new tech-based business.Explore how McKinsey Digital can help you unleash technology’s full potential for your organization: https://lnkd.in/dqmztPTz#NeverJustTech

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The productivity growth that has driven the rise in global living standards for decades is fading. And yet, getting more from our work and our investments is needed now more than ever as we enter a new, uncertain era.A new report by Jan Mischke, Chris Bradley, Marc Canal, Olivia White, Sven Smit, and Denitsa Georgieva of the McKinsey Global Institute provides an overview for private and public decision makers on the most important features of productivity growth, why it has slowed, and what reaccelerating it would take. It offers a fresh look at the slowdown in advanced economies and quantifies the few drivers that matter most. It analyzes emerging economies that are traveling in different “lanes” at varying speeds and distills what lagging economies would need to do to shift into the fast lane of growth. Finally, it argues for one common imperative across all economies: investment in tangible and intangible capital.Read the report here: https://lnkd.in/gUq4ZJr2#Productivity #Growth #MGI

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European companies must accelerate their #cloud ambitions. Given that the ability to take advantage of new technologies, particularly generative #AI, will depend on how well companies can establish and scale their cloud programs, it is not much of an exaggeration to say that #Europe’s growth ambitions will hinge on its success in cloud.Companies that effectively integrate #genAI in their transformations may achieve up to 7x the ROI of their peers for each migrated business domain. Such potential makes incorporating gen AI into cloud adoption a "must-explore" action for successful cloud journeys.For these reasons, our partnership with Google Cloud is exciting. Read about our new alliance, which will play a key role in ’s open ecosystem of leading gen-AI innovators, providing clients with expertise and solutions across all parts of the technology stack so they can adopt and scale: https://lnkd.in/d4jCSa6p#LiftingEuropesAmbition #NeverJustTech

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Apply by May 19 to ensure yourself a place at Diversity Connect – Europe: https://lnkd.in/dyD3MdE4.This hybrid program with virtual sessions will take place on June 19‒20. In addition, one in-person event will be organized by your local office.With the objective of supporting talented individuals who may be currently underrepresented in leadership roles, Diversity Connect – Europe will include workshops on leadership and being your authentic self. You will also meet McKinsey colleagues who will discuss their career journeys and share research insights on #DEI (diversity, equity and inclusion) at . Last but not least, you will have the chance to connect with a community of likeminded leaders from across Europe.#McKCareers #DCE2024 #DCE

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Generative #AI has the potential to revolutionize many industries, but it also poses significant risks. To harness the power of #genAI and minimize the risks, companies need to take a number of steps, including the following:▪ Upskill their workforces to collaborate with gen AI.▪ Centralize their competencies to ensure that gen-AI models are used responsibly and effectively.▪ Set up the technology architecture to scale.▪ Ensure data quality and focus on unstructured data to fuel their models.▪ Build trust and reusability to drive adoption and scale.To learn more, register to join ’s Jessica Lamb and Gayatri Shenai on April 8 as they discuss how companies can navigate the ever-changing world of generative AI: https://lnkd.in/ddME_9Vu#GenerativeAI #ArtificialIntelligence

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ING's bespoke customer-facing #genAI chatbot is exemplary of how generative #AI can transform customer experience in #banking and other industries.Prior to its development, the 16,500 ING customers needing to speak with a live agent every week could do so only within normal working hours. To overcome this limitation, a joint team put together by ING and QuantumBlack, AI by McKinsey, built a solution that gives customers the assistance they need immediately, even when a human is not available.Learn more about this impressive achievement in tech-enabled #CX that would not have been possible a year or two ago: https://lnkd.in/dU7fXwBD#NeverJustTech

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Generative #AI isn’t a gold rush. After a flurry of initial excitement, executives are starting to realize that capturing value through #genAI is going to be a long game. Employing gen AI effectively over the long term requires what we call organizational surgery: a broad set of changes to the way work actually gets done.In this article, coauthors Eric Lamarre, Alex Singla, Alexander Sukharevsky, and Rodney Zemmel – representing views from QuantumBlack, AI by McKinsey – explain how you can rewire the way your company works to break open the gen AI opportunity:▪ Figure out where gen AI copilots can give you a real competitive advantage.▪ Upskill the talent you have but be clear about the gen-AI-specific skills you need.▪ Form a centralized team to establish standards that enable responsible scaling.▪ Set up the technology architecture to scale.▪ Ensure data quality and focus on unstructured data to fuel your models.▪ Build trust and reusability to drive adoption and scale.#NeverJustTech

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Personalization is no longer a nice-to-have for brands to win and keep consumers loyal. It is crucial.#CustomerOne is 's battle-ready, comprehensive #personalization and customer-value management approach and toolkit designed to help organizations shift from business-driven campaigns to customer-centric, data-driven campaigns that are connected, intuitive, and personalized.Powered by QuantumBlack, AI by McKinsey, CustomerOne uses a hybrid-intelligence approach (#HI) – the combination of human understanding with #AI – to reveal customer insights, identify opportunities for growth, and deliver lasting impact at speed.Learn more about how CustomerOne can help companies outperform for better consumer outcomes: https://lnkd.in/dbTPQDRa#CVM #QuantumBlack #NeverJustTech

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Customer-care organizations are running at two different speeds. In the fast lane, top performers have seized the opportunities presented by advanced digital technologies. Other companies remain in the slow lane, struggling to fit a patchwork of digital point solutions into legacy care ecosystems. Meanwhile, the challenges they face are many, including rising call volumes, high levels of employee attrition, and persistent talent shortages.To meet these challenges, customer-care leaders are shifting priorities—building future-ready #AI-enabled ecosystems, and investing in employee upskilling programs and stronger outsourcing relationships.Learn more in this article by Eric Buesing, Maximilian Haug, Paul H., Vivian Lai, Subhrajyoti M., and Julian Raabe, representing views from McKinsey Operations: https://lnkd.in/dEXUahAa#CustomerCare #CustomerExperience #CX

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